High power bills are not uncommon in winter, but some Nova Scotia power consumers opened their bills to find a traumatic increase this month.
Shane Warsdale, who lives in NS, AU, says that his $ 500 bill is usually twice as much as he pays at this time of the year.
“This was a shock, I have to say,” he said.
“We have no bills that are near this last winter when we were using it with the same amount (electricity). So I do not understand why there is an increase, so in use, used or recorded consumption. “
Warsdale is one of the dozens of customers who spoke to the complaints or interacted with global news.
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Patrick Abbott of Hammonds Plains, NSA saw an increase of $ 700 in its bill.
“I want them to charge me what I have left. And I really don’t believe that I have $ 1,350 left for two months of power when I didn’t do anything different. “
Shortly after talking to Global News, Abbott says the utility company called him to tell him that he would test the meter for his faults, but confirmed that he was currently on the bill’s hook.
In Truro, NS, Alexandria Woot says she was fighting with Nova Scotia Power on her $ 1000 bills for her 800-square-foot home.
She has tried to reduce the use of her family power, but it didn’t matter.
“Even when I was not at home for three months, my bill is still 137 percent,” he said.
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“So, I don’t understand, if I am not at home using any kind of electricity other than heating my house, how is my bill rising so much and so fast?”
The situation reached the point where he tried to reduce his heat, his pipes were frozen.
“It’s not like I’m using heating more, because when I try to reduce it that I have a manageable bill, I end up stable pipes.”
Nova Scotia Power could not speak specifically about individual cases.
In a statement, his customer care director, Chris Lentigne, encouraged people with concerns for reaching the utility company.
“Every customer situation is unique and we have a compassionate team of Nova Scotians who are dedicated to providing advice, options, resources and support,” Lentigon says.
And Copy 2025 Global News, Department of Course Entertainment Inc.
